Contact
Email allan@corbett.fyi. It goes to me, Allan, the one person who makes Baby Brain, from Edinburgh. There is no support desk and no ticket number, just my inbox.
What helps me help you
- Which phone and browser you are using, for example an iPhone with Safari or an Android phone with Chrome.
- What you tapped, what you expected, and what happened instead.
- The version number at the bottom of Settings in the app.
Please never send me your sync code. I don't need it to help, it is the key to your whole log, and email is the wrong place for it.
Refunds
Email within 14 days of paying and I'll refund the £2, no questions. After that, email anyway. The terms have the rest, and your UK consumer rights apply on top.
A lost phone or a lost code
There is no account, so there is nothing for me to reset, and I never had your code to send back. If another phone in the house still has the log, it can show the code again: the setup page walks through it. If every phone and the code are gone, so is the log, and I'm sorry: it is the cost of a design where I can't read it.
Elsewhere
More of what I make is at superallan.com. If you are building something that talks to Baby Brain, start at the developer notes.